After a recent string of complaints from flyers that plane intercoms are too loud, American Airlines says it will outfit its airplanes with more decibel-capping speakers.
The move comes after complaints from unhappy passengers, who cite the loudness of the phone calls going on during flights, according to the Associated Press.
The frequent straining of headsets and earpieces can often lead to passengers delaying going to sleep, plus leading to hand-wringing over the many fears of kids about turning back phone calls and music when their ears hurt.
American’s move came a week after United Airlines made the decision to offer the option to turn off headsets when on board their flights.
“The aircraft will be equipped with enhanced volume controls on inflight microphones and speakers to mute airplane conversations,” it said in a statement, the AP reported.
A press officer for American told Fox Business they were planning to add extra devices in the same “umbrella” that United used. American Airlines and United shares are down 5 percent and 3 percent, respectively, on the news.
Experts say the issue has lead to a “silent” flight in recent years, and airlines are weighing the need to add more quietphone jacks on aircraft in the latest move to address the issue.
It’s estimated that by 2020 more than 40 million travelers will be flying with onboard wireless calling, and that number is expected to rise to 85 million within a decade.
Piper Jaffray estimates that around $220 million will be added to the costs of upgrading cellphone inflight technology every year.